FREQUENTLY ASKED QUESTIONS

We’ve Got Answers

  • The sooner the better! Many of our items are hand selected and of unique quantities. By reserving in advance you are guaranteed your dream items vs hoping, wishing and waiting.

  • We require a 50% non-refundable retainer & a signed rental agreement to save your date.

    We understand changes happen when planning in advance and welcome substitutions of equivalent value based on availability.

  • We are based out of a small coastal town of Pawleys Island, SC and can offer will- call or delivery options to surrounding areas. Not nearby? No worries, certain items are shippable right to your doorstep!

  • We understand accidents happen!

    Fees for broken, unreturned or damaged items will be assessed on a case-by-case basis and are charged to the credit card on file. In the case the item has to be removed from inventory, it will be assessed at 3 times their rental rate to cover replacement cost. For textiles this can often include mildew, candle wax, tearing or excessive soiling.

  • Collaboration is our love language and we know how important finding that perfect piece to tie a vision together can be! We welcome your ideas and inspiration and ask that you send them to thehouseofhosting@gmail.com. Additionally, we often work hand in hand with planners, florist and event designers to source the most unique pieces for their clients.